The Government scheme for Free School Meals was launched before Easter, however we have had issues gaining access and issuing vouchers.  This week we have issued vouchers to eligible parents.

We have an email address for most families.  Those families should have received a voucher last week from noreply@edenred.  Further guidance on the vouchers and redeeming them is attached in the following guides.

MOBILE GUIDE – REDEEMING VOUCHERS

DESKTOP GUIDE – REDEEMING VOUCHERS

Please ensure you check all mailbox folders for an email from hello@email.edenred.co.uk or noreply@edenred  or search for edenred in your mailbox.  Several parents have reported the emails have been in junk folders.  If you haven’t received an email please email enquiries@shevingtonhigh.org.uk

If you have received the vouchers a full guide on how to use them is available here:

Parent Guide and FAQs

Any technical queries should be sent to complimentsselect-UK@edenred.com this includes if you have processed an order and it hasn’t been received.

If we do not have a valid email address please send it to enquiries@shevingtonhigh.org.uk including the following information:

  • Your name
  • Your child/childrens name (s)
  • Childs form
  • Childs DOB

Hard copies of vouchers have been posted this week only for those without and email address but it is better to have an email submitted as soon as possible for any future payments.